[geeks] IBM tech support saga (should be getting a new craptop - long)

[Chris Byrne]

Well Im not there yet, but man It would be sweet.

I'm sure the'yre going to try and get me to accept repair one more time
and Im gonna flat out refuse it. The damned thing is dead. And they are
going to try and get me to go for a reconditioned machine. Nope, Im not
inherting other peoples problems thank you. Not for a machine that I
paid $3k for. 

Finally Im sure they are going to try and get me to accept a lower
model, but once again, NO. OI bought a 15" 1600x1200 screen with video
input and output for a reason, and that's what Im getting god dammit.

Oh and the new machine has six wire firewire too. I've always wanted
real firewire on a laptop (yes, I want a 17" iBook. I nearly splooged
when I saw it). Of course the batteries only last two hours, but still
;-)

Wish me luck

> -----Original Message-----
> From: geeks-bounces at sunhelp.org 
> [mailto:geeks-bounces at sunhelp.org] On Behalf Of Kurt Huhn
> Sent: Saturday, January 11, 2003 08:20
> To: The Geeks List
> Subject: Re: [geeks] IBM tech support saga (should be getting 
> a new craptop - long)
> 
> 
> "Chris Byrne" <chris at chrisbyrne.com> wrote:
> 
> <saga of technical support incompetence snipped>
>  
> > This is a lovely idea because they are only making one model (in two
> > configurations one with intigrated WiFi and bluetooth one without)
> > with the 1600x1200 screen and VIVO, the new Thinkpad A31p 
> 2653. It has
> > a 2.0ghz P4M, 256m PC2100, MobilityFireGL 7800 64mb, a 60gb 5400RPM
> > HDD, a CD-RW/DVD combo drive, and 2xUSB-2.0
> 
> Just goes to show what dogged determination, and refusing to 
> compromise
> will get you.  Awsome payoff, man.