[geeks] order from SGI

[Lionel Peterson]

--- Kevin <kevin at mpcf.com> wrote:
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
> 
> I just placed an order for some Octane ram from SGI.  I spoke
> to the sales rep, did everything on the phone.  An hour later
> he emails me the quote and says that he needs the Octane
> serial number before he can submit the order.  What kind of BS
> is this?

Maybe, simply, they wanted to add the RAM to the current coverage for a
supported system. I personally think it is nice that they are
interested in what happens to their machines after they go out the
door.. Bit then, I was never really bothered y Radio Shack asking for
my name/address for each purchase...

If your system comes up as stolen (another reason to check/ask serial
numbers), what would you do then?

> The machine is not located here, it's at home.  So
> that means i have to wait until tonight when i get home, email
> him the serial number and then my order will end up being
> placed on Monday in stead of today.

In the big scheme of things, it probably wasn't going to ship until
Monday anyway...

> It is no longer their
> property and i am trying to order an entirely separate product
> from them.  What business is it of theirs what my machines
> serial number is?  I'm not asking for warranty service on my
> machine or anything of the sort. I've ordered several machine
> parts from IBM, Compaq and HP and i have never been bothered
> about what the actual serial number of the machine the product
> was going into was.
> 
> Bastards.

Kinda harsh... It is only unusual, IMHO - far from the biggest problem
I deal with on a regular basis... Of course, YMMV...

=====
Lionel

"Nothing would please me more than being able to hire ten
programmers and deluge the hobby market with good software"
Bill Gates, in "An OpenLetter to Hobbyists" dated February 3, 1976
Yahoo! Mail Plus - Powerful. Affordable. Sign up now.
http://mailplus.yahoo.com