[geeks] Apples service getting worth?
Shawn Wallbridge
shawn at synack-hosting.com
Wed Jan 28 22:45:25 CST 2004
Not me, my 15" Al PB is going in to get it's screen replaced on Friday.
Since I am in Canada, I am taking it to a local store that sells and
services (only) apple products.
They said it will be 3hrs to swap the screen (the famous white spots
problem that was traced back to sticky tape holding the screen in
place). They said they have a couple of screens in stock, and if the
first one isn't perfect, they will use another one. They even said I
could stay and watch (and take pictures).
The same place fixed my PM G4 and other than the fact that originally
they diagnosed it as a dead power supply, and it was in fact the CPU
card (I may have caused that, I said I smelled stuff from the PS), the
overall experience was great.
shawn
On 28-Jan-04, at 7:06 PM, Thomas Gallaway wrote:
> I just got my powerbook g4 back from the apple repair center. It has a
> damaged display connector
> so it will produce horizontal white lines at random and I would have
> to wiggle the display. Also there
> are about 6 dead pixels plus 1 bright spot (about 8 pixels) and 1 dark
> spot (about 2 inches). The system
> came like this. Also my power supply connector has gotten loose again
> so I needed a new one.
>
> So I figured I ship it in. Well took them 2 days (nice) to ship it
> back to me but all the problems where still
> there plus they added new ones. They replaced 2 "cascading hinge's"?
> This now causes a constant
> tension to the LCD wherein the 2 lower corners are darker now.
>
> Also they sent me back a new power supply but an old power supply
> cable so I had to grab an alternative
> cable to get the powerbook working.
>
> Tomorrow the PB is going back to apple again and hopefully this time
> it is going to be fixed.
>
> Anybody else having problems like this with apple be4?
>
> -- Thomas
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