[geeks] UPS Fun/horror story...

[Thomas Gallaway]

Lionel Peterson wrote:

>Hello all,
>
>Last week I got a "Mystery" package via UPS, from Executive Pesrsonal Computers in MO... I have ordered from them in the past, through eBay, but I was not expecting anything... And the box was huge 3 foot x 2 foot x 2 foot), and weighed about 86 pounds.
>
>Anyway, I take it into the garage, open it, and there is an IBM Netfinity 5600 server with 1 Gig of RAM, 2x 600 MHz PIII, and 6x 9 Gig HDs in sleds...
>
>Cool.
>
>But it's not mine.
>
>I call EPC, and they don't know what to do - can't figure out why I'm calling, but eventually, they figure out they f*cked up at teh UPS computer and selected the wrong address.
>
>OK, they'll send UPS to pick it up tomorrow.
>
>So I pack it up, and put it out for UPS in the storm.
>
>UPS comes, and the "little man" (as my wife refered to him, and she is 5' 2" tall herself), proceeds to *roll* the box end-over-end from the front porch, down the two steps, and along the front walk to his truck!
>
>I expect this server to be DOA when it gets wherever it is going... My peek inside (I *had* to know what I got, right?) revealed missing CPU hold-down bits on the slot 1 CPUs, and a missing RAID controller...
>
>I expect a pissed off client to be calling EPC to complain about their replacement server being damaged as well...
>
>BUT, my dilemia is this - the company EPC never even thanked me for calling them, let alone passing the hardware on to the right client - do I have an obligation to call them and tell them of the UPS man's unique "hand truck avoidance" technique?
>
>Your thougths?
>  
>
Probably was one of their e-bay sales.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=11215&item=3079288156
Is one of EPC's ebay account's recent sales. Is this the server you 
received? ;-)

-- Thomas