[geeks] HP announces EOL for AlphaServer systems

[Sridhar Ayengar]

der Mouse wrote:
>>One of the drive manufactuers insists that you run their diag
>>software on the drive and send them the diag code before they'd RMA
>>it.  That was a pain, esp when the drive wouldn't even spin up.
> 
> 
> I'd expect that to get them in trouble, since not everyone will have
> anything their diag software will run on; demanding that the customer
> buy a new machine to their specs before they'll honour the warranty
> sounds like the sort of thing that needs slapping down.
> 
> Which manufacturer was this?  I'd like to know whom to avoid.  (Or has
> the policy changed by now?)

It's Hitachi.  If you tell them you're running an OS their diag doesn't 
support, they'll RMA you a drive anyway.  That's a valid answer.

But I usually just give them a made-up code.

Peace...  Sridhar