[geeks] Bad UPS II: The Sad Mac

[Joshua Boyd]

On Wed, Sep 21, 2005 at 04:05:07PM -0400, Phil Stracchino wrote:

> I think this is the point at which I recommend that we all stop using
> UPS to ship breakable computer equipment.  Try FedEx Ground or DHL
> instead -- they seem to take better care of the hardware.

FedEx Ground has repeatedly left boxes in the rain without protection.
And I'm not talking it was a clear day when they left it, but rather
that it was raining all day long, and they left it uncovered on an
unroofed porch.  

I've had no trouble with UPS.  I wonder if trying to complain about your
local UPS agents further up the chain would do anything, since it sounds
like you might have a localized problem (and I'm sure that both FedEx
Ground and UPS have more than one).

I've never had any dealing with DHL.

-- 
Joshua D. Boyd
jdboyd at jdboyd.net
http://www.jdboyd.net/
http://www.joshuaboyd.org/