[geeks] Backlight issues - should I use AppleCare?

[Geoffrey S. Mendelson]

On Sat, Jan 06, 2007 at 03:37:44PM -0600, Bill Bradford wrote:
> Nope, apparently the "Genuis" at the Apple Store made up his mind before
> he even UNPACKED THE MACHINE OUT OF THE BOX that any problems were caused
> by "tar buildup" (my wife is a smoker, I am not - but she doesn't use the
> machine) and were not covered under warranty.
> 
> They're going to have someone look at it tomorrow, but from the way he 
> wrote up the work order its not going to be covered.
> 
> I wrote it up in detail:

Call 1-800-SOS-APPLE and complain. Mention you run mailing lists with
(insert number of subscribers). 

Geoff.
-- 
Geoffrey S. Mendelson, Jerusalem, Israel gsm at mendelson.com  N3OWJ/4X1GM
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