[geeks] Backlight issues - should I use AppleCare?
wa2egp at att.net
wa2egp at att.net
Sun Jan 7 17:39:39 CST 2007
> I can't find a single damn thing about cigarette smoke fouling the *inside*
> of an LCD. Outside, sure - just use Windex or whatever. But the INSIDE?
>
> I'm waiting to see what the actual tech says tomorrow.
>
> The way the "Genius" wrote up the work authorization order just screams
> "tell him its not covered":
>
> "ISSUE: Display has "streak" in bottom left quadrant. Appears to be
> foreign substance (tar). Please inspect internally. Optical drive
> will only read 1 out of 4 DVD-Rs. Please determine if drive needs to
> be replaced.
> REQUIRED ACTION: Please inspect and proceed accordingly. Explained to
> customer that foreign substance is not covered by warranty and he might
> be requoted. Explained it can take three to five days for repair.
> Explained data is not our responsibility."
>
> Bill
By that definition a foreign substance could even be the tech
working on it. :) A foreign substance makes the screen brighter?
In one spot? I want some of what he's smoking! :)
On a lighter (and weirder) note, for a few weeks I was having problems
closing the DVD/CDROM drawer on my laptop (HP zv6000 series). The
other day, it wouldn't close the last half inch. Really jammed.
Oh crap! I need it and really don't want to give to repair yet.
So the other day I took a good look at it. I noticed something
sticking up out of the drawer. I touched it and it moved. So I
pulled it out. It was a thin screw about 3/4 inch long! Now where
did this come from? I looked at the bottom of the laptop and noticed
a hole without a screw. It seems the screw loosened, came out and
found it's way into the closed DVD/CDROM drawer! Another one for
Weird New Jersey. :)
Bob
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