[geeks] Backlight issues - should I use AppleCare?

[Rick Hamell]

> The tech (who I won't name; we dont need any Internet Vigilante crap),
> the "Apple Genius" that I dealt with when I took the machine in for service,
> left a bad taste in my mouth and a very bad impression about Apple service.

That's because the Apple Genius went from being one of the highest paid
spots in the store, to a couple levels above minimum wage. I'm sure there
are some good ones out there, but for the most part it's like any other
$8.00/hour tech support job anymore.


Rick