[geeks] [rescue] fwd: Linux Foundation Prepares For Microsoft's Legal Ac

[Lionel Peterson]

>From: Bill Bradford <mrbill at mrbill.net>
>Date: 2007/05/17 Thu PM 04:37:56 CDT
>To: The Geeks List <geeks at sunhelp.org>
>Subject: Re: [geeks] [rescue] fwd: Linux Foundation Prepares For Microsoft's Legal Ac

<snip>

>At least I've not gotten any email from anyone this week DEMANDING that I
>help fix their solaris problem.  I used to get a couple a week to 
>questions at sunhelp.org.  I'd just reply "If you want to be civil and polite,
>I'll be glad to help."

I think there is a much larger collection of "newbie" documentation available on the web now vs. several years ago - Sun has made a very serious push to get a lot of How-to articles out in the world. I also think the ability to google the Sunhelp mail lists (and it's many mirrors) should cut down on direct appeals made out of frustration... Weh ave posted a lot of articles with specific error messages and described solutions clearly.

Anyway, that's my guess,

Lionel