[geeks] Problem with google voice

[gsm at mendelson.com]

On Thu, Jul 09, 2009 at 01:31:57PM -0400, Shannon Hendrix wrote:

> Yes.
>
> The problem is often caused by two things: dial tone configuration in  
> your VOIP phone, and the codec you are using.

Thanks.

The softphone has no options for tones, and the SIP box is maintained by
my service provider. I actually have the maintaince password for it,
but not knowing what to change or how, is not something I want to do
to a device my wife uses. :-)

>
> In the first case, some VOIP setups don't actually send real dial tones.  
> Hopefully that's rare and/or not the case for you.

The softphone maybe, but the real phone plugged into a PAP-2 analog
telephone adpator does.


> More commonly the codec you are using is mangling the dial tones enough 
> that the remote system cannot understand them.

That's quite likely.


> Can you try setting up and using a higher quality codec in your VOIP  
> configuration?

I tried with the softphone and it could not connect. I sent an email to
my service provider and we'll see if they can do anything for me.

Tonight after everyone has gone to bed in the country, I'll try again
with the softphone (and the phones unplugged from the PAP2 to not wake
up anyone when google calls).

I used to have that problem calling a friend who lived in a residential
hotel (and had a PBX), but it usually worked if I called back later.

Geoff.


-- 
Geoffrey S. Mendelson, Jerusalem, Israel gsm at mendelson.com  N3OWJ/4X1GM