[SunRescue] online deal ethical q
ReagenWardward at zilla.nu
ReagenWardward at zilla.nu
Thu Oct 19 17:28:47 CDT 2000
Here's an offtopic (but not entirely offtopic) question:
I sold a computer to someone via ebay, and priority mailed it + insurance. It
got there today, a full 7 days after shipment, and was VERY badly damaged. It
clearly took a detour to someone's home, where it was damaged; even the battery
was pried open with a screwdriver.
In such a situation, what do I do? Do I let the buyer handle the insurance
claim, or do I refund the money and pursue it myself? If I pursue it, I would
need the damaged eq shipped to me from CA, and who's to say that it wasn't
damaged in the second shipment? One could argue that since I upheld my part of
the deal, he should handle things, but the buyer was very nice and prompt, so
I want to make sure he's happy with my part of the deal.
I have the insurance receipt and the shipping cost receipt with the clerk's
name on it. He has not asked for a refund, and he did say that he'd head to
the USPS and ask what needs to be done.
What do you folks think?
Reagen
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