[SunRescue] online deal ethical q

[Reagen Ward]

I always hated UPS and their ability to damage anything, but FedEd hasn't been
much better for me lately.  I shipped the laptop via USPS Priority Mail.  I
don't think it was the recipient, as USPS shows that it really wasn't delivered
until today, a good 7 days after shipment.  Also, it went to a military PO,
which I hear can be a real issue at times.

If he asks for a refund, I'll honor it, but if he doesn't, I'll let him handle
the claim.  USPS requires that the person making the claim be in posession of
the damaged goods, and I really don't want to deal with a 'but it could have
been damaged in the second shipment' excuse.

Reagen

On Thu, Oct 19, 2000 at 10:31:49PM -0400, Innfomail at aol.com wrote:
> I really value my eBay Feedback so I often go out of my way. 
> 
> I had a Dual 8" collectable disk drive trashed by UPS. I had my customer ship 
> it back and I am filing the claim against UPS, since these claims take 
> forever. Mine is going on 3 months. 
> 
> I shipped him another slightly better set of drives in place of the original 
> one, Shugarts instead of Tandons. I was lucky that I had a set of drives to 
> send him. If I didn't I probably would have refunded his money and still 
> dealt with UPS myself. 
> 
> I didn't have to but my customer gave me great feedback and will continue to 
> be a good customer. I have many repeat sales. 
> 
> I was pretty certain he did not damage the drives himself. This is something 
> to consider.
> 
> I am not a fan of UPS but for cost reasons I must use them sometimes. I do 
> double box my hard drives and charge some for packing materials. My packing 
> gets high marks in my feedback.
> 
> I have had 4 LaserJet IIISis trashed By FedEx. They are not perfect but much 
> better than UPS. I really like Priority Mail but is limited in weight.
> 
> Paxton
> eBay seller "Innfosale"
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