[rescue] Oh, It gets better! (Was : Well, isn't thatspecial. )
George Adkins
george at webbastard.org
Tue Mar 26 10:02:56 CST 2002
On Tuesday 26 March 2002 09:50 am, you wrote:
> ~ Never give away what you might have to do support for later, is their
> ~ policy. 8-)
> ~
> ~ Bill
>
> Thanks for finding the right words Bill. From having to "support" hardware
> I'd given away for free, I can tell you that such "support" will drag down
> anyone/any company. And if you don't provide the support, you're still a
> bastard.
What's so damn hard about saying, "Sorry, we don't support that product
anymore, but the last revision of the driver and it's source code are
available for free download at our FTP site."
Yeah, that's a lot of FSCKing effort, and a HUGE drain on the support
department...
George
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