[rescue] OT: Looking for helpdesk app

[Patrick Giagnocavo]

There are some PHP-based apps.  Depending on what you want, though,
you may want to have a look at OpenACS (openacs.org).  They have a
nice ticket-tracking app, plus a room-reservation app as well as
forums and the other usual groupware stuff.

GPLed, needs PostgreSQL and AOLserver and any Linux, BSD or Solaris.

--Patrick

> Anyway, does anyone have experience with an open-source (read: free) web-based
> helpdesk/ticket-tracking software that I can set up for a local church?  Id
> rather not roll my own.  I don't have a desired functionality list... right
> now I'd be happy with the ticket tracking idea alone.
> 
> Thanks,
> Eric
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