[rescue] OBP Question

[Patrick Giagnocavo]

Sandwich Maker wrote:
> " From: Patrick Giagnocavo <patrick at zill.net>

> " It was an OEM product, IIRC, therefore "Sun" never sold any to an
> " end-user customer.  Thus they have no reason to bother, in their mind,
> " as support should come from the OEM directly.
> 
> but where does the oem go for support on something they got from a
> supplier?  back to the supplier, right?
> 
> " You might try Rave.com, they sold/resold such systems I believe.
> 
> no luck.  didn't try very hard though, but they didn't know what a
> 'sparcengine' or an 'ultra 20' was

Given the age of the system in question, I assume that everything is end
of life and beyond support.  If there are still support contracts, there
is probably information available only to the OEM, maybe they make a
call and get an email with the documentation back.

--Patrick