[rescue] Vendor software support [was Re: RPi vs SS20 benchmarks (interesting)]

[Nemo]

On Fri, 1 Jan 2016 17:01:00 -0500 (EST), Mouse wrote:
> The only way I've gotten decent software support out of a vendor is to
> already personally know a geek inside the company - and, arguably,

My support story involved a bunch of IBM PCs purchased from IBM.  One
came without a CD reader.  Tech support guy came out and filed his
request for a replacement CD with the cause as "existence failure."

N.