[SunHELP] RE: Remedy license tool

[George Munk]

If I'm reading the error message correctly, it appears the application
is finding an invalid character, a double quote ("), in a font
specification. The app-defaults files I have seen from a Remedy
installation are Aruser and NTSystem. I suggest you look for these files
and look at the font specifications.


Good luck,
George Munk


> -----Original Message-----
> From: Zsentient [mailto:zsentient at anosc-e.5sigcmd.army.mil]
> Sent: Friday, June 13, 2003 9:13 AM
> To: shellscript-l at OpenITx.com; sunhelp at sunhelp.org;
> unixadmin-l at openitx.com
> Subject: [SunHELP] RE: Remedy license tool
>
>
> Thanks for answering Renee,  first response I have received
> on this very annoying problem.  I have not been able to get
> the tool to display correctly as of yet.  I am displaying
> back to a Sun monitor.  I have checked the following to no
> avail and wanted to verify it was not a Sun problem, before I
> have the Remedy Admin's call for support:
>
> 1.  Checked patch level.
> 2.  Checked installed packages and have found no differences
> from a working system.
> 3.  Checked locale variables.
> 4.  Checked /usr/lib/font and /usr/lib/fn, compared to
> working system and no major diffs.
>
> -----Original Message-----
> From: Renee Mitchell via shellscript-l
> [mailto:shellscript-l at openitx.com]
> Sent: Friday, June 13, 2003 6:16 AM
> To: Zsentient
> Subject: [shellscript-l] Re: Remedy license tool
>
>
> Archive Page - http://www.ittoolbox.com//I/shellscript.asp
>
>
> It's been awhile since I did this, but my only recommendation
> is talk to
> Remedy support.  Did you ever get it working?  What kind of
> terminal are you
> using?
>
> ----- Original Message -----
> From: "zsentient at ox.anosc-e.5sigcmd.army.mil via shellscript-l"
> <shellscript-l at OpenITx.com>
> To: <re_mitchell at msn.com>
> Sent: Wednesday, June 11, 2003 1:57 AM
> Subject: [shellscript-l] Remedy license tool
>
>
> > Archive Page - http://www.ittoolbox.com//I/shellscript.asp
> >
> >
> > Hello.  Receive the following error messages when I try to
> bring up the
> remedy license tool.  I have set the DISPLAY variable and do
> get the tool to
> display, but with a reduced color palete. The same base
> config on another
> server works correctly with no errors and a proper display.
> I have checked
> locale variables, as well.  Any ideas would be appreciated...
> >
> > # /ar/bin/license
> >
> > Remedy License Tool  Version 4.05.02
> > Copyright (c) 1991-2001 Remedy Corporation.  All Rights reserved.
> > " is not defined74
> >     Cannot parse default background color spec
> > " to type FontStructopal-root# ert string
> "-*-courier-medium-r-*--12-*-iso8859-1-1