[geeks] Laptop LCD defect *rant*

[Steven Hill]

> I just bought a new IBM X-series (s)thinkpad for use in my small business
> and it got delivered this afternoon. It really is a nice machine (I've
> recommended them to other people with good results in the past) but *GOD
> DAMN IT* there is a bright red stuck pixel in the middle of the screen that
> is *REALLY RUINING MY DAY*. The distributor won't replace it (they don't do
> tech-support) and IBM won't replace it (see
> http://www-1.ibm.com/support/docview.wss?uid=psg1MIGR-4U9P53)

If they'll let you do a Dell, return it immediately, and have them send,
let's see, a new one of the same.

We did that at Matrix, and confused the hell out of Dell support, but I
think they got the message - fuckers.

-- 
Steven Hill

This is my signature. There are many like it, but this one is mine.