[geeks] Backlight issues - should I use AppleCare?

[John Francini]

I absolutely concur.  The backlight shouldn't go uneven on you in only a year.

Bring it in.  They'll replace the backlight pronto.  And if you 
mention the creaking, they'll make that go away as well.  It is 
exactly for this sort of thing that AppleCare exists.

I have an 800 MHz TiBook that developed a dark area along the bottom 
of the display, perhaps 4-5 inches long and 1/2 inch high.  I had 
AppleCare, and the unit was about 2.5 years into the 3 year coverage. 
I brought the unit in to my local Apple Store, they took one look, 
made sure the AppleCare was still valid (it was), and sent it off. 
Apple replaced practically the entire top half of the computer.

John



At 22:43 -0600 1/5/07, Bill Bradford wrote:
>Need an opinion here.
>
>I've had this Core Duo 20" iMac for almost a year now (bought it on
>1/19/06).  It's developed a spot of uneven backlighting on the extreme
>left-hand side, 2/3rds of the way down from the top, just a "streak" where
>its brighter than the rest.
>
>Most of the time if I don't have a solid color background, its not
>noticeable unless you look for it.. but now that I know its there, its
>annoying as hell.
>
>Other than that, the display is perfect (and has no dead pixels), although
>I can touch and push the extreme bottom left corner with a finger and it
>moves a fraction of an inch and "creaks" - its like whatever holds the
>LCD to to the bezel wasn't properly screwed down at the factory.  *that*
>has been going on since I took it out of the box.
>
>Would I be a picky bitch if I took it in for AppleCare service?
>
>Pictures - see if you can spot the spot I'm talking about:
>
>http://www.mrbill.net/images/backlight/
>
>Bill
>
>--
>Bill Bradford
>Houston, Texas
>_______________________________________________
>GEEKS:  http://www.sunhelp.org/mailman/listinfo/geeks

-- 
John Francini, francini at mac.com

"The journey is more important than the destination-that's part of 
life. If you only live for getting to the end, you're almost always 
disappointed."     -Donald Knuth