[geeks] Backlight issues - should I use AppleCare?

[Rick Hamell]

On 1/5/07 11:16 PM, "John Francini" <francini at mac.com> wrote:

> I absolutely concur.  The backlight shouldn't go uneven on you in only a year.
> 
> Bring it in.  They'll replace the backlight pronto.  And if you
> mention the creaking, they'll make that go away as well.  It is
> exactly for this sort of thing that AppleCare exists.
> 
> I have an 800 MHz TiBook that developed a dark area along the bottom
> of the display, perhaps 4-5 inches long and 1/2 inch high.  I had
> AppleCare, and the unit was about 2.5 years into the 3 year coverage.
> I brought the unit in to my local Apple Store, they took one look,
> made sure the AppleCare was still valid (it was), and sent it off.
> Apple replaced practically the entire top half of the computer.

Apple care is awesome. If you've got it, and it's obviously not damaged due
to droppage/neglect/stray coffee they've always pulled through.


Rick