[rescue] U1 fan FCO question

[Eric Johnson]

Thanks again.

On Saturday 22 June 2002 05:32 pm, Bill Bradford wrote:
> On Sat, Jun 22, 2002 at 04:43:43PM -0500, Eric Johnson wrote:
> > Thanks for pointing out where to look on Sun's web site. The correct
> > links just weren't there earlier during the day when they were updating.
> > Now, I have a new problem. The web site and phone service both have told
> > me that my serial number is not valid. The machine has the same serial
> > number listed both on the back (next to the power supply) and on a
> > sticker on the bottom.
> > I plan to call again on Monday, but does anybody have any ideas on why
> > the serial number would not be on record? Is it likely to be a problem in
> > getting support?
> > -- Eric Johnson
>
> Try calling them and giving them the serial number of the *board* (starts
> with 501-xxxx) instead, see if that makes a difference..
>
> Bill

-- 
"As God is my witness, I thought turkeys could fly..."

-- Eric Johnson